How To Cancel AGL Account?

If you are looking to cancel your AGL account, then here is the guide for you.

Cancelling your account can quickly be done over the phone, by email, or by calling customer service. Choose the method that suits you the best and proceed.

You can cancel AGL account directly by logging in to your account from the manage account section. There are other ways to cancel an account as well.

Keep reading to know the procedure in detail.

How To Cancel AGL Account Online?

The easiest way to request AGL disconnection is by live chat with the AGL customer service executive. You will find the live chat option in the Contact Us section of the AGL website.

Click on Start a live chat and state your problem to the service team, and they’ll help you to cancel your account. However, be sure to review the cancellation policy before cancelling.

Also, read How To Cancel CallTruth Subscription And Delete CallTruth Account?

How To Cancel AGL Account On Call?

You can also speak to an AGL customer service representative directly and have your questions answered in real-time.

1. Contact AGL’s customer service team at 131 245 if you are calling from within Australia.
2. Provide the necessary account information to the service executive.
3. Request that your account be cancelled, and provide a reason for your cancellation if requested.

How To Disconnect AGL Internet Via Email

If you prefer written confirmation of your cancellation, or if you’re unable to reach customer service by phone, email cancellation may be a good choice.

However, be aware that this method may take longer to process than phone or online cancellation.

1. To cancel via email, you need to send an email to the AGL customer support team at [email protected].
2. Mention the reason for your cancellation along with your account details like activation date and others.
3. Request the service team to cancel your account and send the mail.
4. Wait for the cancellation confirmation email.

AGL Cancellation Terms

Before disconnecting your AGL account, make sure you don’t have any unpaid dues on your account.

Also, go through the account terms and conditions before cancelling. You can cancel your AGL connection anytime and reactivate it anytime.

Do You Have To Provide An AGL Disconnection Notice?

Yes, you will be required to provide AGL disconnection notice, which can be provided by following these steps:

1. You need to log in to your AGL account, or you can directly open your AGL app. Then, start the chat with their virtual assistant to arrange a disconnection of energy services.
2. Select the service that you want to disconnect. Make sure that your address is filled correctly. Then select a date for disconnection, and your AGL disconnection notice will be recorded.
3. Soon, the service executive will visit your address and do the initiation for disconnecting your AGL services.

Also, read How To Cancel Empower Bank Subscription And Account?

Frequently Asked Questions