How To Cancel Rue La La Order?
Do you need help in cancelling your Rue La La Order? Here’s a guide for you on that. It seems like you accidentally ordered something from the Rue La La and want to avoid receiving it. No Worries, continue reading this article.
Rue La La is an online shopping website that offers a variety of products from different brands at up to 70% discount on their retail prices. The items include fashion and beauty brands for men, women, and kids and other products for home decor, travel, and more.
You can cancel the the Rue La La order, only if it is not shipped yet. Check the status of your order and if shipping is still pending, then go to your account and cancel the order.
A detailed description of cancelling the Rue La La Order is discussed later in this article.
Can You Cancel Rue La La Order?
If the order is not shipped, you can cancel the Rue La La Order. First, you need to check the status of your order. Login to your Rue La La Account> Go to your Order History page> Select the Order Number.
If the Order Status is not shipped, then go with the steps to cancel the order that are discussed in the below heading.
How To Cancel Rue LaLa Order?
Follow these steps to cancel the Rue La La order pending request, before it is shipped.
- Go to the Still Want It Section and login to your account.
- Select the Order to cancel
- Choose the “Remove” button
How To Cancel Rue La La Order By Calling?
You can also contact Rue La La by contacting its customer support team by making a call to them. You can dial 1-888-992-5252 from 9 am to 9 pm 7 days a week.
Their team will always be available for your help. Ask them to cancel your order and they will do it and you do not have to receive your order.
How To Cancel Rue La La Order By Contact Form?
You can also submit your questions or issues to their team by Submit A Support Request and their team will then get back to you within 2 days.
If you are using this form for cancelling the order, then be quick in this because their team will take up to 2 days to process your order. If your order is shipped by then, the support team will not be able to cancel your order.
How To Return Rue La La Order?
You can return the Rue La La order within 30 days of its shipment date. Go to this page and Start Your Return Request.
Your Returns will be completed via Mail. Follow these guidelines for that-
- Items must be returned in their original and good condition along with proper packaging. No item is missing from the order package.
- Make sure to return the item to its specific location.
Can You Get A Refund From Rue La La Wala Order?
Yes, for successful completion of order cancellation or return, you will get a refund from Rue La La.
They offer two options for refunds for returnable merchandise.
- You have the option of returning items for store credit and receiving free return shipping. (Alaska and Hawaii are subject to air-shipping charges). In this, the refund process will take up to 3-5 business days.
- You have the option to pay a $11.99 return charge and return the item for a refund in the original purchase method. In this, the refund will take up to 10 working days.
Also, read How To Cancel NYX Cosmetics Order Before It’s Shipped?
Frequently Asked Questions
What If You Received A Wrong Or Defective Order From Rue La La?
If you received the wrong or damaged product from Rue La La, then you can raise your concern via Rue La La Concierge by filling out this form or directly calling them at 1-888-992-5252.
How To Delete Rue La La Account?
You can submit your account deletion request by Submit your Support Request to their team. Select the “Delete My Account” option from the “Inquiry”. Fill out the complete form and send it to their team.
Can You Change Rue La La Order?
No, Rue La La does not allow you to make changes to your order once it is placed. You can change your billing address, shipment, method, or payment type after placing the order.
How To Contact Rue La La Customer Service?
You can contact the Rue La La Customer service team either by calling 1-888-992-5252 or by submitting this Form to their team.
Conclusion
That’s how you can cancel your Rue La La order. The steps are easy and can be done quickly, you just need to make sure that you cancel the order before its shipment. After the order is shipped, you can not cancel the order as this is not allowed according to the Rue La La Terms and Conditions.
