How To Cancel Spocket Subscription?
It seems like you just want to explore the services of the Spocket platform, and now you are still trying to decide whether to continue with its subscription plan. Then, here is a guide for you to cancel Spocket subscription.
Spocket is a dropshipping website or platform that links eCommerce retailers to vendors and goods to sell in their online stores. It offers a catalogue of premium goods that you may sell with easy ordering and quick delivery.
You can cancel the Spocket subscription from your Spocket App or account or by contacting their customer support team.
What Are Spocket Pricing Plans?
The most popular subscription plan of Spocket is the Empire plan ($99.99 per month) in which you will get almost 10000 unique products and 10000 premium products and other features.
Take a look at this table to learn about the Spocket subscription plans. Before these plans, you will get a 14-day free Spocket premium features trial.
| Subscription Plan | Monthly Price | Yearly Price |
| Starter | $39.99 | Not available |
| Pro | $59.99 | $24 per month |
| Empire | $99.99 | $57 per month |
| Unicorn | $299 | $79 per month |
How To Cancel Spocket Subscription Online?
Follow these steps to cancel your Spocket subscription and downgrade your plan to its free basic plan.
- Login to your Spocket App
- Tap on “Settings” from the left-hand toolbar
- Tap on Memberships from the tabs
- Click on the Cancel Link and Enter your Password
- You will see the “Plan Valid Until” end date
- Click, No, I want to cancel the Plan
- Follow the instructions to confirm the cancellation
With this, your subscription will be cancelled. If you cancel your subscription in the middle of your current subscription month, then you can access all of its premium benefits until the month ends.
After that, your subscription will not be renewed and you will lose access to all of your Spocket data and can not retrieve it in the future.
Also, read How To Cancel Hily Subscription?
How To Cancel Spocket Subscription By Contacting Their Team?
You can also reach out to the Spocket customer support team and request them to cancel your Spocket subscription. Provide them with your subscription details and they will cancel the subscription.
You can request cancellation from their team with these contact methods.
- Email: [email protected].
- Live Chat icon is available on the Spocket official website.
Can I Cancel Or Amend My Spocket Order?
Once the customer places an order and it successfully starts processing, then you can not make any changes to the order. We have some common circumstances for making changes in the order. Take a look at the following-
- If you have not paid for the order yet, then you can cancel the order.
- You can not cancel or make changes to the order after you have checked out and paid for it. In that case, you need to contact the Spocket customer support team at [email protected].
- It’s not necessary, that your supplier will cancel the order. Most of the suppliers don’t cancel the order.
How Do I Cancel My Spocket Order (As A Supplier)?
As a supplier, if you want to cancel the order, then follow these steps to cancel your Spocket order.
If Your Store Is Integrated With Shopify
- Head toward the Apps, on your Shopify Store
- Look for the Spocket for the Supplier App
- Navigate to My Orders and find the order you want to cancel
- Tap View to access the order
- From the View Order page, click on the Cancel Order from the right-hand side
- Select the reason to cancel the order
- Then, click on Cancel Order.
Important: Canceling your order from Shopify, does not cancel your order on Spocket. You need to cancel the order from the Spocket App as well.
If Your Store Is Not Integrated With Shopify
- Sign in to the Spocket for Supplier Dashboard
- Navigate to My Orders and find the order you want to cancel
- Tap View to access the order
- From the View Order page, click on the Cancel Order from the right-hand side
- Select the reason to cancel the order
- Then, click on Cancel Order.
Frequently Asked Questions
Is There Any Trial Period For Spocket?
Yes, Spocket provides a 14-day trial period to use the subscription features for free.
What Is Spocket Refund Policy?
Spocket does not provide any full or partial refunds if you cancel the subscription after its 14-day trial period.
How Do I Remove My Products On Spocket?
To remove your products from the Spocket, log in to the Spocket Supplier App> Go to My Products> Toggle the products as inactive under Action Column> Your toggled products will be removed.
To remove the products in bulk, contact their customer service team at [email protected].
How To Contact Spocket Customer Service?
To get help from the Spocket customer service team, you can either send an email to [email protected] or access its Live Chat option from its website.
Conclusion
Make sure that you choose the best subscription plan for Spocket, that better suits your requirements. If you make a mistake in choosing a plan, then cancel your current Spocket subscription plan with the steps mentioned in this article.
And then, take the other one. Contact their support team to get help in any aspect.
