How To Cancel Stubhub Order And Get A Refund?

Many people use different online ticket reselling platforms to sell and buy tickets. Stubhub is one such marketplace that allows you to buy and sell tickets. But are these places safe to invest your money and time?

Ticket resale is the strongest and wealthiest marketplace to get rich overnight. Though this practice purely works on the right skills and luck. We do not recommend any such practices via any online platform. If you wish to cancel StubHub order, then hold on as we can help you with that.

It’s clearly stated by Stubhub that once the ticket order is placed, it can’t be cancelled. You can resell your ticket to another party but it can’t be cancelled. So what to do? Worry not we got some hacks for you.

How To Cancel Stubhub Order?

As we already discussed that you cannot cancel a sale on StubHub. Although, there are certain situations under which StubHub sales can be cancelled.

Ok, you are already all ears to listen to these hacks. Well, let’s head to the circumstances under which a StubHub order can be cancelled.

Cancel StubHub Order Before The Order Is Confirmed

If you bought a ticket or an order on StubHub and the order is still processing and is yet not fulfilled, then you can surely cancel it before it’s processed fully.

To cancel an unprocessed StubHub order you need to log in to your StubHub account. After that click on the ‘My Tickets’ option from the sidebar. You’ll see all your orders, select the one that you want to cancel, and click on “Cancel order”.

You may be charged some fee for cancelling the order after you confirm the given terms for cancellation.

Note: The cancellation fee for each order varies from event to event. Also, the event status matters a lot in terms of getting a refund and being charged for cancellation.

In some cases, you may get a full refund while in other cases you may receive a partial refund only.

Under What Conditions Can I Cancel a Sale on StubHub?

In most cases, you cannot cancel a sale on StubHub once it has been completed. When you sell tickets on StubHub, you agree to fulfil the order and deliver the tickets to the buyer.

StubHub expects sellers to honour their agreements and complete the sale unless there is an unforeseen circumstance or an issue with the tickets.

However, in some cases, you may be able to cancel a sale on StubHub.

For example, if there is an issue with the tickets you sold, such as a double sale or invalid tickets, you may be able to cancel the sale and refund the buyer. In this case, you would need to contact StubHub’s customer service team to explain the situation and request a cancellation.

It’s important to note that cancelling a sale without a valid reason can result in penalties from StubHub, including fees and restrictions on your account.

If you’re considering cancelling a sale, it’s best to contact StubHub’s customer service team for guidance and assistance.

Can StubHub Seller cancel tickets?

If you are a seller on StubHub, you can cancel a sale, but it may not be advisable to do so unless absolutely necessary.

Cancelling a sale can result in negative feedback from the buyer and can also affect your seller rating on the platform.

If you do need to cancel a sale, you can do so by logging in to your StubHub account, going to “My tickets”, selecting the order you want to cancel, and clicking on “Cancel sale”. You will then be prompted to provide a reason for the cancellation.

It’s important to note that cancelling a sale can also result in penalties such as fines or restrictions on your ability to sell tickets on the platform in the future.

Before cancelling a sale, it’s a good idea to review StubHub’s policies and guidelines for sellers and consider contacting their customer service team for assistance.

Can I Cancel the Tickets I just bought on StubHub?

Yes, you can cancel tickets you just bought on StubHub. However, please note that the process and outcome may depend on the seller’s policies and the event’s status.

You can check the terms and conditions of your purchase and contact StubHub’s customer support for assistance.

How to Avoid StubHub Cancellation Fee?

To avoid the cancellation fee, it’s best to cancel the order as soon as possible after discovering the issue and to contact StubHub’s customer service team to explain the situation and request a waiver of the fee.

However, please be aware that there is no guarantee that the cancellation fee will be overlooked.

Also, read How To Cancel Mags.com Subscription?

StubHub Ticket Refund Policy

StubHub has a FanProtect Guarantee that covers both buyers and sellers in the event of any issues with tickets. If you buy tickets on StubHub and the event is cancelled, you may be eligible for a refund.

How much amount will be refunded to you depends on the specific circumstances of the cancellation, such as whether the event is postponed or cancelled entirely.

If the event is cancelled and not rescheduled, StubHub will provide a full refund to the buyer, including any fees paid.

If the event is postponed and you cannot attend the new date, you may be eligible for a refund. In some cases, StubHub may also offer you the option to exchange your tickets for tickets to a different event.

If there is an issue with the tickets you receive and you cannot attend the event, you may also be eligible for a refund.

However, StubHub’s refund policy can vary from ticket to ticket. if the tickets sold are invalid then there is no chance for a refund.

If you need to request a refund on StubHub, you can do so by logging into your account and selecting the order you wish to refund. Provide the required documents that support your refund claim, and submit a refund request.

If you still have any queries regarding StubHub refund policy, it’s recommended to talk to their customer service team for better assistance.

Wrap Up

Please remember that in many cases StubHub might cancel your order or your ticket because you did not fulfil the order correctly, or the ticket you sold was invalid.

You can reach out to the customer support team anytime to enquire about your cancelled StubHub order. Also, if this guide was helpful, do read other cancellation guides on our website!