How To Cancel TikTok Shop Order?
Have you made any mistakes while ordering from the TikTok shop? You might be seeking information on how to cancel a TikTok Shop order. Your search has landed you in the right place.
TikTok is one of the most famous entertainment platforms, where you can find short informational or entertainment videos. But now you can also shop for products from many brands directly from the sellers, through TikTok Shop.
Canceling an order can be challenging for some people, as there is no option on the TikTok Shop to cancel an order. So how can you cancel your order and get a refund, all your queries and concerns are answered in this article.
How To Shop From The TikTok Shop?
You can avoid order mistakes if you know the proper steps to order from TikTok Shop. The cancelation process after you have ordered and made the payment might seem a bit difficult. So, make sure to follow the proper steps and be careful while ordering.
You can shop from the Live videos from the creators on the app, or by engaging in the videos on your feed. You can also shop from your favorite brand on TikTok by visiting their profile and tapping on the shop section. Also, check the description of the products and reviews before ordering.
How To Cancel A TikTok Shop Order?
While placing an order if you haven’t paid for the product yet, you can cancel the order by leaving the payment page and going back to the main menu. In case you have placed an order successfully and made the payment, the only way to cancel is to communicate with the seller.
Check the order history to know whether your order is shipped or not, if your order is not shipped you can contact the seller to cancel it. You have to provide some valid reasons for cancellation. If the seller approves it, your order will be canceled.
How To Return Products On TikTok Shop?
In case you are unable to cancel your order, you have to wait for the order to be delivered and then you can return it. But you can only return the product if the seller approves your request. Once you have received the order, you can check whether it is the same as you expected or not.
In case you decide to return it because the product does not meet your expectations, size issues, quality issues, or simply you do not need it, you can contact the seller to return it. If your return request is approved, you will be guided by the seller to return the package in its original form.
Also, read How To Cancel Steam Deck Order?
How To Claim Your Refund For The TikTok Shop Orders?
If you have canceled your order for which you have paid online, you will get a full refund from the seller. The refund amount will be credited to your account within 5 to 7 business days. When you return an order, you have to make sure that you return the product in the same condition as it was when delivered.
If the seller detects any issue with the item and it is not the same as what they have sent, you will not get the refund. You should always make an unboxing video of the product to avoid any scams. When the seller receives the return order in the same condition, then only they will process the refund.
Frequently Asked Questions
How Long Does TikTok Shop Take To Refund The Money?
After the seller has initiated the refund from their side, it usually takes about 5-7 business days to reflect the amount in your bank account.
What Should I Do If I Haven’t Received The Refund In The Allotted Time?
In case, you do not receive the refund, feel free to contact the seller or raise a customer support ticket within the app.
Conclusion
In this article, we have discussed the cancelation and refund process of TikTok Shop. Being cautious while ordering can help you avoid getting into a situation where you have to cancel the order. Because you will need a valid reason to cancel the order on the TikTok shop or else your cancelation request will not be approved by the seller.
