How To Cancel Vivint Contract?
If you are unsatisfied with the services of Vivint and want to switch to a better security services provider, you must read this guide before cancelling the Vivint contract.
Vivint is a US-based company that offers home security systems that feature security cameras, doorbell cameras, and smart door locks. You also get professional monitoring, 24/7 support, and access to manage all the systems on their mobile application.
The process of cancelling the Vivint contract is straightforward but the cost that you have to pay will shock you. To learn about the cancellation policy and charges of Vivint, please stay here till the very end.
What Is The Cancelation Policy Of Vivint?
While most of the companies offer 30 to 60 days of cooling period and trials, Vinit is one such company that does not offer any cooling or trial period. When you sign in to the Vivint contract you only get 3 days to cancel it without paying the full amount.
The contract length of Vivint is longer than most of the companies, which is 42 to 60 months. So if you sign into their contract you are stuck for nearly 5 years. If any exceptional situation arises like death, assisted living, military issues, or financial crisis, Vivint will review your case and you are free to leave the contract without paying any fees.
How Can I Cancel My Contract With Vivint?
The cancellation process for Vivint can be a little confusing and challenging as well. The only way to cancel your contract with Vivint is to speak with the customer service department to get assistance with the cancellation process.
You have to call this number 1-800-216-5232 and ask them to cancel your contract. They will guide you through the whole process if there is any exceptional case you also need to provide some documents. They will then review your case to check whether you are eligible.
Does Vivint Provide A Refund Upon Canceling The Contract?
When you cancel a contract or membership, some companies give you a full or partial refund. But in the case of Vivint, you do not get any refund and on top of that, you need to pay fees to get out of the contract. There are some exceptional cases, where you can cancel the contract for free.
The contract length of Vivint is approximately 42 to 60 months depending on the plan you selected. The customers need to pay a subscription fee every month. So if you cancel the contract, you have to pay 100% of the remaining amount of your contract.
Also, read How To Cancel Aviron Membership?
Frequently Asked Questions
What Is The Cancellation Fee Of Vivint?
The cancellation fee may vary depending on the plans you opted for and in some cases, you have to pay the 100% remaining balance.
Can I Use Vivint Cameras Without The Subscription?
Yes, you can use the Vivint cameras without purchasing the subscription but you will not receive benefits like technical support, access to their mobile app, and professional monitoring.
Conclusion
We hope this guide will help you to decide whether you should cancel the contract with Vivint or not. In most cases, customers must pay off all the remaining balance to cancel the contract which is the worst part. You can consider waiting for the contract to end and then shift to the other service provider.
